{"id":19187,"date":"2023-01-12T09:54:40","date_gmt":"2023-01-12T01:54:40","guid":{"rendered":"https:\/\/www.xiangxiangdaily.com\/service-apres-vente\/"},"modified":"2026-08-22T17:21:03","modified_gmt":"2026-08-22T09:21:03","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/www.xiangxiangdaily.com\/fr\/service-apres-vente\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19187\" class=\"elementor elementor-19187 elementor-3395\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b59c0ec e-flex e-con-boxed e-con e-parent\" data-id=\"4b59c0ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4072d0d elementor-widget elementor-widget-heading\" data-id=\"4072d0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Services apr\u00e8s-vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-419f6bb4 elementor-widget elementor-widget-heading\" data-id=\"419f6bb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Toute l'assistance dont vous avez besoin, partout et \u00e0 tout moment.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-502a1f7 elementor-widget elementor-widget-breadcrumbs\" data-id=\"502a1f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav><span class=\"last\">Accueil<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f7ea6 e-flex e-con-boxed e-con e-parent\" data-id=\"19f7ea6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c2c743 e-flex e-con-boxed e-con e-child\" data-id=\"5c2c743\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ed3f1f elementor-widget elementor-widget-heading\" data-id=\"8ed3f1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un accompagnement qui continue apr\u00e8s votre commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ab525 elementor-widget elementor-widget-text-editor\" data-id=\"e9ab525\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Notre service ne s\u2019arr\u00eate pas lorsque votre commande quitte l\u2019usine. Nous continuons \u00e0 vous accompagner pour le suivi de l\u2019exp\u00e9dition, la documentation, le traitement des probl\u00e8mes de qualit\u00e9, les r\u00e9commandes et le d\u00e9veloppement futur de produits.<\/p><p>Si un probl\u00e8me survient apr\u00e8s la livraison, notre \u00e9quipe examinera la situation \u00e0 partir du produit, des informations de lot, des photos, des vid\u00e9os et de tout autre d\u00e9tail pertinent. Nous travaillerons avec vous pour identifier la cause et proposer une solution adapt\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c626a e-flex e-con-boxed e-con e-child\" data-id=\"12c626a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f09bd elementor-widget elementor-widget-image\" data-id=\"d6f09bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services.webp\" class=\"attachment-large size-large wp-image-11457\" alt=\"Services apr\u00e8s-vente\" srcset=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services.webp 800w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-600x400.webp 600w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-300x200.webp 300w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d204239 e-flex e-con-boxed e-con e-parent\" data-id=\"d204239\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e055765 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e055765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1966eed elementor-widget elementor-widget-heading\" data-id=\"1966eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">G\u00e9rez votre projet de la commande \u00e0 la r\u00e9commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72d9213 e-flex e-con-boxed e-con e-child\" data-id=\"72d9213\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bc1d18 e-flex e-con-boxed e-con e-child\" data-id=\"3bc1d18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a61f8b9 elementor-widget elementor-widget-heading\" data-id=\"a61f8b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suivi des commandes et des exp\u00e9ditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86fee0f elementor-widget elementor-widget-text-editor\" data-id=\"86fee0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous vous aidons \u00e0 coordonner l\u2019\u00e9tat de la commande, les documents d\u2019exp\u00e9dition et les informations de livraison, et restons disponibles pour toute question li\u00e9e \u00e0 votre exp\u00e9dition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d6dda1 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"9d6dda1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f9514b e-flex e-con-boxed e-con e-child\" data-id=\"4f9514b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1b47f2 elementor-widget elementor-widget-heading\" data-id=\"c1b47f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Traitement des probl\u00e8mes de qualit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac5b3c elementor-widget elementor-widget-text-editor\" data-id=\"4ac5b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous constatez un probl\u00e8me concernant le produit, l\u2019emballage ou la quantit\u00e9, veuillez fournir le num\u00e9ro de lot concern\u00e9, des photos, des vid\u00e9os et les d\u00e9tails utiles. Notre \u00e9quipe examinera les dossiers de production et de contr\u00f4le qualit\u00e9 et discutera avec vous d\u2019une solution appropri\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-320dcb7 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"320dcb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headset\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6474ecb e-flex e-con-boxed e-con e-child\" data-id=\"6474ecb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1538bfa elementor-widget elementor-widget-heading\" data-id=\"1538bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assistance documentaire<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26fd65b elementor-widget elementor-widget-text-editor\" data-id=\"26fd65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Selon le produit et le march\u00e9 de destination, nous pouvons vous aider \u00e0 fournir les documents applicables tels que COA, MSDS, informations d\u2019emballage et autres documents li\u00e9s \u00e0 la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2bfa86 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"a2bfa86\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57dccb3 e-flex e-con-boxed e-con e-parent\" data-id=\"57dccb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b323ab e-flex e-con-boxed e-con e-child\" data-id=\"7b323ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b873fc0 elementor-widget elementor-widget-image\" data-id=\"b873fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support.webp\" class=\"attachment-large size-large wp-image-11461\" alt=\"Besoin de soutien\" srcset=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support.webp 800w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support-300x300.webp 300w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support-600x600.webp 600w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support-500x500.webp 500w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support-150x150.webp 150w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30d0ce3 e-flex e-con-boxed e-con e-child\" data-id=\"30d0ce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-160534f elementor-widget elementor-widget-heading\" data-id=\"160534f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un accompagnement pour votre prochaine \u00e9tape<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9571926 elementor-widget elementor-widget-text-editor\" data-id=\"9571926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Apr\u00e8s la mise sur le march\u00e9 de vos produits, nous pouvons continuer \u00e0 soutenir votre activit\u00e9 avec les r\u00e9commandes, les ajustements d\u2019emballage, la s\u00e9lection de produits et l\u2019\u00e9largissement de gamme en fonction de vos retours de vente et de vos projets futurs.<\/p><p>Pour toute question apr\u00e8s-vente, veuillez contacter notre \u00e9quipe avec les informations de votre commande afin que nous puissions vous r\u00e9pondre efficacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d801eaf e-flex e-con-boxed e-con e-child\" data-id=\"d801eaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2a20b elementor-widget elementor-widget-button\" data-id=\"9c2a20b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.xiangxiangdaily.com\/fr\/faq\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8e683 elementor-widget elementor-widget-button\" data-id=\"3c8e683\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.xiangxiangdaily.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vous voulez du soutien maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Services apr\u00e8s-vente Toute l&rsquo;assistance dont vous avez besoin, partout et \u00e0 tout moment. Home Un accompagnement qui continue apr\u00e8s votre commande Notre service ne s\u2019arr\u00eate pas lorsque votre commande quitte l\u2019usine. 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