{"id":36046,"date":"2023-01-12T09:54:40","date_gmt":"2023-01-12T01:54:40","guid":{"rendered":"https:\/\/www.xiangxiangdaily.com\/servico-pos-venda\/"},"modified":"2026-08-22T17:18:14","modified_gmt":"2026-08-22T09:18:14","slug":"servico-pos-venda","status":"publish","type":"page","link":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/servico-pos-venda\/","title":{"rendered":"Servi\u00e7o p\u00f3s-venda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36046\" class=\"elementor elementor-36046 elementor-3395\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b59c0ec e-flex e-con-boxed e-con e-parent\" data-id=\"4b59c0ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4072d0d elementor-widget elementor-widget-heading\" data-id=\"4072d0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Servi\u00e7os p\u00f3s-venda<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-419f6bb4 elementor-widget elementor-widget-heading\" data-id=\"419f6bb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Qualquer ajuda que precises - onde quer que seja, quando quer que seja.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-502a1f7 elementor-widget elementor-widget-breadcrumbs\" data-id=\"502a1f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav><span class=\"last\">Casa<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f7ea6 e-flex e-con-boxed e-con e-parent\" data-id=\"19f7ea6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c2c743 e-flex e-con-boxed e-con e-child\" data-id=\"5c2c743\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ed3f1f elementor-widget elementor-widget-heading\" data-id=\"8ed3f1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apoio que continua ap\u00f3s a sua encomenda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ab525 elementor-widget elementor-widget-text-editor\" data-id=\"e9ab525\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">O nosso servi\u00e7o n\u00e3o termina quando a sua encomenda sai da f\u00e1brica. Continuamos a apoi\u00e1-lo no acompanhamento do envio, documenta\u00e7\u00e3o, tratamento de problemas de qualidade, novas encomendas e desenvolvimento futuro de produtos.<\/p><p>Se ocorrer algum problema ap\u00f3s a entrega, a nossa equipa analisar\u00e1 a situa\u00e7\u00e3o com base no produto, informa\u00e7\u00f5es do lote, fotografias, v\u00eddeos e outros detalhes relevantes. Trabalharemos consigo para identificar a causa e fornecer uma solu\u00e7\u00e3o adequada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c626a e-flex e-con-boxed e-con e-child\" data-id=\"12c626a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f09bd elementor-widget elementor-widget-image\" data-id=\"d6f09bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services.webp\" class=\"attachment-large size-large wp-image-36047\" alt=\"Servi\u00e7os p\u00f3s-venda\" srcset=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services.webp 800w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-600x400.webp 600w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-300x200.webp 300w, https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/After-Sales-Services-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d204239 e-flex e-con-boxed e-con e-parent\" data-id=\"d204239\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e055765 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e055765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1966eed elementor-widget elementor-widget-heading\" data-id=\"1966eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fa\u00e7a a gest\u00e3o do seu projeto da encomenda \u00e0 reposi\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72d9213 e-flex e-con-boxed e-con e-child\" data-id=\"72d9213\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bc1d18 e-flex e-con-boxed e-con e-child\" data-id=\"3bc1d18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a61f8b9 elementor-widget elementor-widget-heading\" data-id=\"a61f8b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acompanhamento de encomendas e envios<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86fee0f elementor-widget elementor-widget-text-editor\" data-id=\"86fee0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ajudamos a coordenar o estado da encomenda, os documentos de envio e as informa\u00e7\u00f5es de entrega, permanecendo dispon\u00edveis para esclarecer quest\u00f5es relacionadas com o seu envio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d6dda1 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"9d6dda1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f9514b e-flex e-con-boxed e-con e-child\" data-id=\"4f9514b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1b47f2 elementor-widget elementor-widget-heading\" data-id=\"c1b47f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tratamento de problemas de qualidade<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac5b3c elementor-widget elementor-widget-text-editor\" data-id=\"4ac5b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se detetar um problema com o produto, embalagem ou quantidade, forne\u00e7a o n\u00famero do lote relevante, fotografias, v\u00eddeos e detalhes. A nossa equipa analisar\u00e1 os registos de produ\u00e7\u00e3o e controlo de qualidade e discutir\u00e1 consigo uma solu\u00e7\u00e3o adequada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-320dcb7 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"320dcb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headset\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6474ecb e-flex e-con-boxed e-con e-child\" data-id=\"6474ecb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1538bfa elementor-widget elementor-widget-heading\" data-id=\"1538bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Apoio documental<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26fd65b elementor-widget elementor-widget-text-editor\" data-id=\"26fd65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dependendo do produto e do mercado de destino, podemos ajudar com documentos aplic\u00e1veis, como COA, MSDS, informa\u00e7\u00f5es de embalagem e outra documenta\u00e7\u00e3o relacionada com a encomenda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2bfa86 elementor-view-stacked elementor-absolute elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"a2bfa86\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57dccb3 e-flex e-con-boxed e-con e-parent\" data-id=\"57dccb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b323ab e-flex e-con-boxed e-con e-child\" data-id=\"7b323ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b873fc0 elementor-widget elementor-widget-image\" data-id=\"b873fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.xiangxiangdaily.com\/wp-content\/uploads\/2023\/12\/Need-support.webp\" class=\"attachment-large size-large wp-image-98958\" alt=\"Preciso de apoio\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30d0ce3 e-flex e-con-boxed e-con e-child\" data-id=\"30d0ce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-160534f elementor-widget elementor-widget-heading\" data-id=\"160534f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apoio para o seu pr\u00f3ximo passo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9571926 elementor-widget elementor-widget-text-editor\" data-id=\"9571926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Depois de os seus produtos chegarem ao mercado, podemos continuar a apoiar o seu neg\u00f3cio com novas encomendas, ajustes de embalagem, sele\u00e7\u00e3o de produtos e expans\u00e3o da linha com base no feedback de vendas e nos seus planos futuros.<\/p><p>Para qualquer quest\u00e3o de p\u00f3s-venda, contacte a nossa equipa com as informa\u00e7\u00f5es da sua encomenda para podermos responder de forma eficiente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d801eaf e-flex e-con-boxed e-con e-child\" data-id=\"d801eaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2a20b elementor-widget elementor-widget-button\" data-id=\"9c2a20b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.xiangxiangdaily.com\/pt-pt\/faqs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8e683 elementor-widget elementor-widget-button\" data-id=\"3c8e683\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.xiangxiangdaily.com\/pt-pt\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Procura apoio agora<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servi\u00e7os p\u00f3s-venda Qualquer ajuda que precises - onde quer que seja, quando quer que seja. Home Apoio que continua ap\u00f3s a sua encomenda O nosso servi\u00e7o n\u00e3o termina quando a sua encomenda sai da f\u00e1brica. Continuamos a apoi\u00e1-lo no acompanhamento do envio, documenta\u00e7\u00e3o, tratamento de problemas de qualidade, novas encomendas e desenvolvimento futuro de produtos. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36047,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-36046","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/pages\/36046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=36046"}],"version-history":[{"count":4,"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/pages\/36046\/revisions"}],"predecessor-version":[{"id":111220,"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/pages\/36046\/revisions\/111220"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/media\/36047"}],"wp:attachment":[{"href":"https:\/\/www.xiangxiangdaily.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=36046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}